Pricing

Pay in naira. Scale as you grow.

One-time packs from ₦7,500. Monthly plans from ₦25,000. Premium add-ons for teams that want live observer, branded reports, or CI/CD-triggered testing. Built for Nigerian budgets, not converted from dollars.

Paystack (NGN)·Stripe (USD) for international clients·Failed sessions never billed

Tier 1 · One-time

Packs — start here

No subscription · pay once · keep results forever

Play Store pack

Google Play closed-testing requires 12 testers active for 14 consecutive days. We deliver exactly that — 12 BVN-verified Nigerian Gmail addresses, 14-day enrolment, automatic drop-out replacement.

₦7,500flat

12 verified Nigerian Gmail addresses for your closed test
14-day active engagement window (auto-replace drop-outs)
Proof-of-engagement screenshots for your Play Console submission
Routed inside 48 hours of payment
100% refund if we can't field all 12 in 5 business days

Order Play Store pack

Usability

Usability report (5 testers)

Five real Nigerian testers, recorded sessions on their own phones, Gemini-summarised into a one-page report you can hand to your PM. Outcome-priced, not minute-priced.

₦7,500/ 5-tester report

5 recorded sessions on Tecno, Infinix, Samsung, or iPhone
English + Pidgin narration as needed
AI-summarised friction points, quotes, sentiment
Delivered within 24 hours of brief acceptance
Failed sessions don't count — only approved recordings billed

Brief us on a report

10-tester report

₦14,000

Same usability format. 10 recorded sessions instead of 5. Same SLA.

20-tester report

₦26,000

20 testers, single brief. Volume discount baked in. Same SLA.

Vertical specialisation

Same price

Fintech, e-commerce, healthtech — testers who actually use those products. No upcharge.

Tier 2 · Monthly

Pro — for teams shipping every sprint

Best for biweekly ship cadence

Pro

₦25,000/ month

15 panel tests included. Extra testers at ₦2,000 each. Half of what Userbrain charges globally — priced for Nigerian startup budgets.

Start Pro · talk to us

Subscriptions are onboarded manually while we finish the self-serve checkout. We'll set you up in under 24 hours.

15 panel tests per month included
Extra panel testers at ₦2,000 each
AI summaries on every session (Gemini)
Priority 48-hour matching (vs 72-hr for packs)
English + Pidgin narration as standard
Dashboard analytics — friction-point trends across tests
Cancel anytime, paid in naira via Paystack

Tier 3 · Monthly

Growth — for Nigerian-first fintech, e-commerce, healthtech

Best for product teams testing weekly

Growth

₦150,000/ month

100 panel tests + a dedicated account manager + 4-hour SLA matching. Premium add-ons available for live observer, branded reports, and CI/CD API access.

Book a Growth call

100 panel tests per month included
Custom test scenarios + dedicated account manager
4-hour SLA matching
Premium add-ons available (see below)
Quarterly business review with the founder
WhatsApp escalation line for urgent reroutes

Premium add-ons

Bolt on what your team actually needs

Available on Growth and Enterprise. Pro clients can buy individual sessions on request. Every add-on bills in naira, no surprise FX.

₦15,000 / session

Live observer mode

Watch the tester record in real time. PM + designer + engineer all see the session live. Ask follow-ups via the in-session chat.

₦5,000 / report

PDF branded reports

Your logo, your colours, your cover page. Hands to execs without the 9jatesters watermark.

₦3,000 / pack

Priority 4-hour SLA

Bumps your order to the front of the routing queue. First testers respond within 4 hours of brief acceptance.

₦10,000 / month

WhatsApp team integration

Test results delivered to a shared WhatsApp group. New friction points pinged the second they're flagged.

₦25,000 / month

CI/CD API access

Trigger a usability test from your GitHub Action or CircleCI pipeline. Block deploy on failed UX criteria.

Tier 4 · Custom

Enterprise — when 100 tests/month isn't enough

For Nigerian banks, telcos, and global SaaS opening up a serious Africa region. Custom panel size, SSO, Data Processing Agreement, custom SLA, branded deliverables.

Unlimited tests with negotiated tester pool size
Dedicated panel curated to your product vertical
SSO (Google Workspace, Microsoft Entra)
Data Processing Agreement + custom retention windows
PDF branded reports with your team's colours
Custom SLA + uptime commitments

Talk to the founder

Enterprise quotes are bespoke. WhatsApp or email — first call within 24 hours.

Email an enterprise brief

Side-by-side

Feature	Packs	Pro	Growth	Enterprise
Format	One-time	Monthly	Monthly	Annual contract
Tests included	5–20 per pack	15/mo	100/mo	Unlimited
Extra panel testers	—	₦2,000 each	₦2,000 each	Negotiated
AI summary (Gemini)
Routing SLA	48-72hr	48hr	4hr	Custom
Dashboard analytics
Dedicated account manager
Live observer mode	Add-on	Add-on	Add-on
PDF branded reports	Add-on	Add-on	Add-on
API / CI access			Add-on
SSO
Custom DPA

Want to see what you'd get before you pay?

Email us and we'll send a redacted sample report from a recent engagement. No signup, no commitment.

Email me a sample

For testers

How testers get paid

Compliance-pack testers earn ₦600 for the 14-day window. Usability-report testers earn ₦1,500 per approved session. AI-data prompts pay ₦300 per approved clip (100% to the tester — no marketplace cut on data work).

Payouts via Paystack to your Nigerian bank account, typically within 24 hours of admin approval. BVN verification is required once your unwithdrawn earnings cross ₦2,500 — not at signup.

Become a tester